Health Safety Protocols

protecting you and your family during COVID-19

We are currently open for business and available to assist you with your pet care needs. We have established new safety protocols for our visits and will be following them for the foreseeable future. For the sake of everyone’s safety, we are asking you to work with us and follow our new procedures.

Safety Protocols for Pet-Sitting Visits

  • We will sanitize hands and shoes before entering your home.

  • We will wash our hands for 20 seconds immediately after entering your home.

  • We will refill the pet’s water and/or food bowl as needed after washing our hands.

  • We will empty the litter box as needed and wash hands afterwards.

  • We will bring our own leash and harness. If your leash is used, we will wipe the leash with an antibacterial wipe or spray.

  • We will wipe off any surfaces touched with an antibacterial wipe or spray, including door handles and keypads.

  • We will wash our hands when exiting your home.

Safety Protocols for Clients

  • Clients are asked to wipe down any surfaces like door handles and faucet handles with antibacterial cleaner or wipes prior to our arrival.

  • Clients are asked to have soap, paper towels, and running water immediately available.

  • If the Client is home, clients can wash their hands, prepare their dog for their walk, and hand off to us at the door.

  • If the Client is home, clients can go to another part of the house while we follow the protocols outlined above.

  • If Clients are sick on a day of a scheduled visit, they are to notify the office as soon as possible so that we can cancel the scheduled visit. 

Should you have special needs or require accommodations other than those outlined above, please notify us when booking service. We will do our best to comply, but retain the right to refuse service if we are unable to meet the terms of the special request.

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